Organizational Accountability

One of the things I’ve come to learn about leadership is fairly simple: as humans we expect more from leaders; we expect them to live up to a higher standard of behavior. This is an idea that I’ve validated in hundreds and hundreds of discussions with people around the world. As a result, it’s important […]

It was time for Jonathan, the former COO of a large retailer, to reflect on what went wrong. Jonathan had been brought in to lead a broad transformation initiative. Change was the order of the day, largely because of an array of disruptive challenges in their sector. Bricks and mortar stores were falling like leaves

At the end of the day, innovation is the life blood of a company. But if you’re a senior executive, how do you cultivate true innovation? In my interactions with executives, this desire is often expressed in the following ways: And yet, when you talk to leaders and employees at the front lines of the

This week, my colleagues and I launched another Leadership Contract™ initiative with a European client that is one of the world’s leading suppliers to the industrial and automotive sectors. The company is more than 100 years old. The Managing Director of Italian Operations began our session by talking to his top thirty leaders. He had

I’ve been thinking a lot recently about the longevity of companies. The reason is pretty simple: this year Lee Hecht Harrison (LHH) turns fifty years old. It’s a remarkable feat for any company, particularly in a day and age where the lifespan of a corporate entity is getting shorter and shorter. Recent research from Innosight,

Imagine your teacher has asked you and your friend to stack chairs on the desks at the end of the school day. You both stack the same amount of chairs and complete the job equally as well. Then your teacher comes over and hands you a reward, but you notice your friend is given two