BIG IDEA:  Leaders must find a way to initiate the conversations that require courage. The workplace has always offered plenty of kindling for simmering interpersonal tensions. Now, the pandemic and the transformations it has brought to our work lives have poured gallons of fuel into the mix.  Frustrations...

BIG IDEA:  Periods of prolonged uncertainty create confusion, ambiguity, and stress among employees. As the pandemic begins a third year, one thing is certain – we will all continue to experience a prolonged period of uncertainty. When will all of this really be over? How long will...