Do you undermine the confidence of those you lead?

Stacey was starting to hyperventilate. We were minutes away from kicking off a two-day leader forum. The mounting stress and pressure were getting the best of her. At one moment, I pulled her aside, looked straight into her eyes and said, “Everything is going to be fine. My team and I have your back!” She immediately relaxed. The meeting kicked off, and the two-days were a huge success. However, Stacey didn’t seem herself for the entire forum. When she took the stage, she looked rattled and didn’t come off as polished and confident as she usually does.

I’ve learned over the years that these internal meetings can create much fear of failure internally. People’s reputations are on the line.


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